Privacy Policy and Cookies


1. About us

Last update of this document in March 2023

This is the summary, but you can also read the full text

  • Iterium Servicios S.L – B29895372 – Calle Juan Cabanilles 11-13. Oficina 404
    29018 de Málaga – +34 607 378 535
  • Purpose: Management of sending the requested information, management of requested services, management of service charges and moderation of comments.
  • Recipents: The data will be communicated to our internal customer management system.
  • Rights: You have the right to Access, Rectify and delete the data, as well as other rights, as explained in the full text.

This Privacy Policy and «Cookies» (hereinafter, the “Privacy Policy”) provides detailed information on how, as well as all the companies in its group, use and protect your personal data when you browse our website. or by any site of our group companies (hereinafter, the “Website”), as well as the rights that support you regarding privacy. This Privacy Policy is applicable to the processing of personal data that you provide us or that we obtain from you when you access and use the Website, whether to browse it, purchase our products or services, request information from us, get in touch with us or make use of the functionalities or services available on the Website. respects your right to privacy and complies with current legislation on the protection of personal data. We understand that the highest quality standards that we demand of ourselves in all aspects of our products and services must undoubtedly be applied to the protection of the privacy of our clients. Therefore, we guarantee that it is our will to strictly comply with the requirements of the applicable regulations, among others, those of Organic Law 15/1999, of December 13, on the Protection of Personal Data – hereinafter, LOPD – and the Regulation that develops it, the R.D. 1720/2007 and with the General Data Protection Regulation (RGPD), which entered into force on May 25, 2016 and begins to apply from May 25, 2018. In this document, you will find all the necessary information to understand how we manage and ensure your privacy.

As you know, offers information about its services in the sustainable wood and fiber production sector. That is why we want you to understand that the data you provide through our website will always be used in order to provide you with the best possible service. It is possible that uses other means to offer you its services, so this privacy policy is extensible to other communication bridges other than the Website -in the event that you have expressed your consent for it-: such as RR.SS, email, sms, Whatsapp and the rest of existing means of communication. Living in a digital world as changing as the current one, we recommend that you visit this Privacy Policy from time to time to verify if there are any changes.

If you need more information about how the Website works and the uses that you can make of it as a User, we recommend that you visit the section Terms and Conditions.

Our native language is Spanish, so in the event of any doubt or misunderstanding generated by the translation of this text, only the Spanish version will prevail.

Index of Contents

  1. Who are responsible for ensuring your privacy?
  2. What data do we collect and why?
  3. Who has access to your data for its use?
  4. How long do we keep your data?
  5. Rights over your data: Modification, cancellation…
  6. Contact information with Treatment Managers
  7. Cookie Policy
  8. Versions

2. What personal data we collect and why we collect it

The data we collect from is used solely to provide you with a better user experience on our website and to be able to offer you promotions and services in which you may be interested.

In addition, we may use the data provided by you, to keep you informed of commercial news and different promotional offers, via email, which is communicated by virtue of the provisions of the LOPDGDD and Law 34/2002, of July 11. , Information Society Services and Electronic Commerce.

For this reason we collect data in the following way:

2.1. Personal information

We may process information related to our customer relationships, including customer contact information (“customer relationship data”). Customer relationship data may include your name, your employer, your title or role, your contact details, and information contained in communications between you and your employer. The source of the customer relationship data is you. Customer relationship data may be processed for the purposes of managing our customer relationships, communicating with customers, keeping records of those communications, and promoting our products and services to customers. The legal basis for this processing is consent.

This means that as we develop our relationship with you, we may record information related to our relationship in the form of private notes and tags about your interests. This data can be used to give trend analysis (for example, how many people request “X” and we can then use this data to prioritize our workload).


When visitors leave comments on the website, we collect the data displayed in the comment form, as well as the visitor’s IP address (for moderation and security of content posted on the Website) and user agent chain. browser (to help detect spam). An anonymous string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: . After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.3. Media

If you upload images to the Web, our Social Networks or via Whatsapp you should avoid uploading images with location data (GPS EXIF) included. We clarify that we make this recommendation because we will not be responsible for any misuse of these images.

2.4. Contact Forms

When visitors write a message through a contact form on the web, we collect the data requested in that form, as well as the visitor’s IP address, personal data, contact information and the browser’s user agent chain to help spam detection, in order to provide you with a quick response and good customer service.

2.5. Cookies

A cookie is a small piece of information sent by a website and stored in the user’s browser, so that the website can check the user’s previous activity. Its main functions are:

    • Keep track of users: when a user enters their username and password, a cookie is stored so that they do not have to be entering them for each page of the server. However, a cookie does not identify a person, but rather a combination of a computer of the type computer-browser-user.
    • Obtain information about the user’s browsing habits, and spyware attempts (spy programs), by advertising agencies and others.

If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when you close the browser. When you log in, we will also set various cookies to save your login information and screen display options. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not include personal data and simply indicates the ID of the article you just edited. Expires after 1 day. Full information about all the cookies we use can be found at the link

2.6. Embedded content from other websites

Articles on this site may include embedded content (eg, videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are logged in to that website.

2.7. Analytics

So that we can improve the way you navigate our page and the effectiveness of our work, we collect information about the use you make of our website, the pages you visit and possible errors that may occur during navigation. We also use cookies to recognize the place of origin of visits to our page. These cookies do not collect information that can identify you. Any information is collected anonymously and is used to help improve the operation of the page and for statistical purposes. Therefore, these cookies do not contain personal data. In some cases, some of these cookies are managed on our behalf by third parties such as Google, but they are not allowed to use them for purposes other than those mentioned above.

3. Who we share your data with

As has been describing in this document, we collect your personal data for different purposes, which sometimes makes us have to share your personal data with different recipients.

3.1. Categories of data recipients

The following categories of recipients may receive your data:

    • Our employees and/or authorized collaborators who provide assistance and consulting services in the areas of administration, product, legal advice, Customer Service and computer systems, as well as those in charge of maintaining our network and hardware and software equipment.
    • Our accessory service providers, who will process your personal data on our behalf and under our instructions for the purposes set out above in their capacity as data processors, such as providers of information technology and web hosting services, telephone service customer service, analysis and administration services, etc.
    • Our business partners who are social networking platforms when you expressly request it (for example, when you log in through such social networks).
    • The competent authorities when required to do so in compliance with current regulations to avoid fraud attempts and different types of criminal acts.
    • The competent authorities and security agencies when necessary so that we can enforce our terms of use and protect and defend our rights and property or the rights and property of any third party.
    • Third parties who receive this data (for example, business consultants, professionals who provide legal audit services or assess business value and capabilities) when they need it in connection with a sale of our company or its assets (in which case your data will be they will make known to our advisers and those of any potential acquirers and, later, to the new owners).

The list of subjects to whom your personal data may be communicated can be requested in writing to

3.2. International transmission of your data

The personal data of Users and/or Clients are processed at the registered office of the Data Controller (Málaga) on the servers that host and at the offices of other entities to which the data could be provided for the provision of of the services requested to the Data Controller in question. Since we deal with companies that provide services that are based in different countries, we want to inform you that your data may reach:

Countries that belong to the European Economic Area (EEA) in which it is protected by the same data protection law.

Countries that do not belong to the European Economic Area (EEA) but have an adequate level of data protection, such as Switzerland, in accordance with the “Adequacy Decisions” of the European Commission that recognize that some countries have adequate protection.

Countries outside of the European Economic Area (EEA) where data protection laws may be more lax than those of EEA countries. This occurs when:

We communicate your data to our service providers who act as data processors on our behalf and may be located in a country outside the EEA. When data is transmitted in this way, we ensure that it is in accordance with this Privacy Policy and the standard contractual clauses approved by the European Commission that guarantee adequate protection of data subjects.

4. How long we keep your data

We keep your personal data for the time necessary to achieve the objectives and carry out the relevant activities as provided in this Privacy Policy, as you have been informed or to the extent permitted by current legislation. For example:

  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can automatically recognize and approve subsequent comments instead of keeping them in a moderation queue.
  • Of the users who register on our website, we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Web administrators can also view and edit that information.

5. What rights do you have over your data?

If you have an account or have left comments on this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data that we are obliged to keep for administrative, legal or security purposes. These are your rights regarding Personal Data:

Name of the right Content
Right of access Right to receive confirmation about the existence of your personal data, access the content and obtain a copy.
Right of rectification Right to update, rectify and/or correct your personal data.
Right of erasure / right to be forgotten and right of limitation Right to request the deletion or limitation of your data if they have been processed in violation of the law, including data whose storage is not necessary for the purposes for which they were collected or processed; if we have published your personal data, you also have the right to request its deletion and to take reasonable steps, including technical measures, to inform other data controllers who are processing the personal data you have requested to be deleted so that they remove any link, copy or replica of such personal data.
Right to data portability Right to receive a copy of the personal data that you have provided to us for a contract or that we have received with your consent in a machine-readable, commonly used and structured format (for example, information about your purchases) and whether to request the transmission to us of said data to another data controller.
Right to withdraw your consent As long as we have your consent, you can withdraw it, although we may have other legal grounds to process such data for other reasons.
Right of opposition, at all times: You have the right to object at any time to the processing of your personal data in some circumstances, particularly where we do not need to process the data to comply with a contractual or legal obligation.

5.1 How to exercise your rights

You can exercise the rights provided in Regulation (EU) 2016/679 (Articles 15-22) at any time as follows: Contacting by email at When it comes to direct marketing, please remember that you can object at any time by clicking the unsubscribe link, which appears in all communications we send you. To withdraw your consent regarding online advertising directed to you, please see the section about the cookies use at this Privacy Policy. Your rights in relation to your personal data may suffer certain restrictions in some cases. For example, we may continue to process the personal data you have asked us to delete if you need to provide someone else’s personal data to complete your request, or if we are required by law or have a compelling legal basis.

You also have the right to file a claim if you believe that your personal information has not received the appropriate treatment. We suggest you contact us in the first instance; however, by virtue of the scope of this right, you could claim directly before the relevant control authority in matters of data protection (The Spanish Agency for Data Protection).

6. Contact information for the Data Processing Manager or Delegate

Below is the contact information of the Data Controller: Iterium Servicios S.L – B29895372 – Calle Juan Cabanilles 11-13. Oficina 404
29018 de Málaga – +34 607 378 535 | Puede contactar escribiendo a:

7. Cookies Policy

7.1. Introduction

Through this means, we inform you of the cookies policy applicable to this website you are browsing, so that you are aware of the use of cookies during your browsing and can give your consent to them. It is understood that you give your consent by continuing to browse through the Website, as indicated in the specific notice on the first navigation page (“homepage”) that informs of the existence of this cookie policy.

7.2. What are cookies?

Cookies are information that often contains an anonymous unique identification code, which is sent to the browser by a web server and stored on the hard drive of your computer, smartphone or tablet (hereinafter, “device”). Later, and in the event that you make subsequent connections to the Website, cookies can be read and recognized by the Website that sent them. They are mainly used to operate or improve the operation of the Website, as well as to provide commercial and marketing information to the owner of the Website.

7.3. Authorization for the use of cookies on our Website

In accordance with the cookie notice that appears on the homepage of the Website and with this cookie policy, you accept that by browsing the Website, you expressly consent to the use of cookies as described herein, except to the extent that you have modified the configuration of your browser to reject the use of them. By way of enumeration and not limitation, it is understood that you are browsing the Website by performing any of the following actions: closing the cookie notice on any landing page, scrolling through the Website, clicking on any element of the Website, etc

7.4. Types of Cookies used on our Website

7.4.1. Types of cookies according to the entity that manages them

Depending on who is the entity that manages the equipment or domain from which the cookies are sent and processes the data obtained, they are distinguished:

      • Own cookies: they are those that are sent to your device from a computer or domain managed by us and from which the service you have requested is provided.
      • Third-party cookies: are those that are sent to your device from a computer or domain that is not managed by us, but by another entity that processes the data obtained through cookies.

7.4.2. Types of cookies according to the period of time they remain activated

Depending on the period of time that they remain activated on the device, we can distinguish:

      • Session cookies: they are a type of cookies designed to collect and store data while you access the Website. These cookies are not stored on your device when the session expires or the browser is closed.
      • Permanent cookies: they are a type of cookie in which the data is stored on your device and can be accessed and processed when you leave the Website and when you reconnect to it during a certain period. The maximum duration of the persistent cookies that we use on the Website is 12 months.

7.4.3. Types of cookies according to their purpose

Depending on the purpose for which the data obtained through cookies are processed, we can distinguish between:

a) Technical cookies: they are strictly necessary for the operation of the Website and essential to allow navigation through our Website and for the use of its various functionalities. Without them it is not possible to use the search, comparison, shopping or other services available on the Website.

b) Personalization cookies: they are used to facilitate navigation on the Website, to remember the options you have chosen on it and to provide more personalized functionalities. In some cases we may allow advertisers or other third parties to place cookies on our Website to provide personalized content and services. In any case, the use of our Website constitutes acceptance for the use of this type of cookies. If cookies are blocked, we cannot guarantee its proper functioning.

c) Analytical cookies for statistical activity and traffic measurement: they collect information about the use of the Website, the pages that are visited and possible errors that may occur during browsing. We also use these cookies to recognize the place of origin of visits to our Website. These cookies do not collect information that can identify you. Any information is collected anonymously and is used to help improve the functioning of the Website and for statistical purposes. Therefore, these cookies do not contain personal data. In some cases, some of these cookies are managed on our behalf by third parties, but they are not allowed to use them for purposes other than those mentioned above.

d) Cookies for advertising and re-marketing purposes: they are used to collect information in order to make advertising more interesting for you and to display advertisements on the Website or on third-party sites or other online advertising campaigns. Most of these cookies are “third-party cookies”, so they are cookies from entities outside of us and, due to the way these cookies work, we do not have access to them and we are not responsible for the operation or purpose of the cookies. same. Through their privacy policies you can obtain more information about the operation, purpose and use made of cookies by these third parties. You can consult this information in the list of cookies available in clause 7.5 of this cookie policy. Likewise, we may use the services of third-party companies to collect data and/or serve advertisements when you visit our Website. These companies often use anonymous and aggregate information (not including, for example, your name, address, email address, or phone number) about visits to this Website and other websites in order to provide you with product announcements and services of your interest.

e) Social cookies: these cookies allow you to share our Website and click “Like” on social networking sites such as Facebook, Twitter, Instagram, LinkedIn, YouTube etc. and interact with the content of the different platforms. The conditions of use of these cookies and the information collected are regulated by the privacy policy of the corresponding social platform.

7.5. List of cookies used on this Website


Types of Cookies on the Website


Manage your cookie settings

Cookie settings

7.6. Cookie settings

You should bear in mind that, if the cookies on your device are not activated, your experience on the Website may be limited and could even prevent browsing and the use of our services.

7.6.1. How are cookies disabled/activated?

There are several ways to manage cookies. By modifying your browser settings you can choose to disable cookies or receive a warning before accepting one. Likewise, you can delete all the cookies installed in the cookies folder of the browser. Please note that each browser has different procedures for managing your settings. Below we explain how you can manage cookies through the main browsers: MICROSOFT WINDOWS EXPLORER GOOGLE CHROME MOZILLA FIREFOX APPLE SAFARI If you use another browser, consult its help menu for more information. For information on how to manage cookies on your tablet or smartphone, please refer to the respective documentation or online help files.

7.6.2. How are third-party cookies disabled/activated?

Third party cookies are not installed by us as they are installed by our business partners or other third parties when you visit this Website. Therefore, we suggest that you consult the Websites of these third parties to obtain information about the cookies they install and how you can manage them. However, we invite you to consult the following web page where to find useful information about the use of cookies and about the measures you can take to protect your privacy on the Internet.

8. Update and previous versions

We hereby reserve the right to modify this Privacy Policy at any time. If we change this Privacy Policy, we will post the updated text on our Website and change the “last updated” date at the top. Previous versions of this Privacy Policy may be consulted here when they exist.